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Drawing from real-world case studies, readers learn to identify potential pitfalls and develop proactive strategies for oversight, training, and documentation. By embracing these lessons, course managers can improve decision-making, team support, and risk management on their courses. This exercise is ideal for those committed to refining their leadership skills and creating impactful, safe experiences.
Key Takeaways:
Practical case studies illustrating common mistakes
Step-by-step strategies for effective course management
A systems-thinking approach to improve oversight and training